Comtel was founded in 1946 as a manufacturer's representative for
electronic instrumentation in Detroit, Michigan. Originally, Comtel
represented only one manufacturer in the Detroit area. Since then Comtel has grown
to over fifty people physically located in seven states providing coverage in fifteen
Midwest states and the country of Mexico. Comtel Corporation represents
and distributes technically superior products of many main line manufacturers. This
growth occurred through Comtel's commitment to providing the customer with solutions
to their problems. Comtel's sales personnel have extensive training and experience
in technically complex systems including data communications systems, instrumentation,
data acquisition and support equipment. Comtel's sales organization is backed by
a fully trained administrative team located in two strategic Customer Service Centers.
Comtel provides a complete range of administrative services to
allow the sales staff to maximize their time providing support to our customers.
The sales staff uses a sales management software (ACT) with a centralized data base
to not only track projects but to maintain an active up to date customer activity
log. Comtel has two customer service centers located in Novi,
Michigan and Mexico City, Mexico. Comtel utilizes a VPN network providing
a fast, safe, environment for data transfer. Comtel uses Novell
Network to support the sales management software, internal email and general office
word processing. Comtel is on-line with a web based EDI with General Motors,
Ford Motor Company and Daimler-Chrysler.Comtel also has its own
worldwide web site http://www.comtel.com.
Comtel's management philosophy is to enable and encourage the sales
personnel and all the supporting staff to maximize their efforts in creating sales
through customer satisfaction.